Offa: digital health score 71/100

As part of the Specialist Lending Digital Audit, we assessed Offa (offa.co.uk) alongside 77 UK specialist lenders, using public information only. Offa earned a digital health score of 71 out of 100, which places it in the middle of the pack and 26th of 76. Set against peers, the score lands 5 points above the sector median of 66. Where Offa does best is measurement: 70 out of 100, well ahead of the 45 specialist lender average. The clearest opportunity is mobile speed, at 47 against a 58 average, where a focused fix would lift the overall score most.

Findability: 86 out of 100, 4 points above the 82 specialist lender average. That covers showing up and making sense to Google. For mobile speed, 47 out of 100 is below the 58 average: how fast the site feels on a phone. Measurement scored 70, 25 points above the 45 average, covering whether the firm can see what is working. On accessibility, Offa scored 93, just above the 90 average (being usable for everyone, an Equality Act duty). A prioritised, page-by-page view for Offa is in the free report.