AI-first credit risk & payments platform

Credit risk and payments,
working as one.

Sharpen risk decisions using payment outcomes. Deliver peak performance from origination to collections.

console.creditcanary.com
A
ABC Bank
Applications
Credit
Savings
Customers
Payments
Agents5
Decisioning
Analytics
Settings
Support Area
Applications F5R43F
4 Issues to Resolve
Requested Product
Product Match?✓ Strong Match
Amount / Credit Limit£25,000.00
Product TypeCredit
Term3 years 0 months
ProductMember Loan
Rate24.40%
PurposeCar Finance
Repayment Amount£123.34
Scorecard
2 Selected ×
CheckTypeSourceValueParamPassOutcome
Share Total Defaults L36MCredit ReportTransunion2<=3✓ Pass
Share Total Defaults L36MCredit ReportTransunion2<=3✓ Pass
CCJs Last 36 MonthsCredit ReportTransunion1<=0⚠ Review
Credit UtilisationCredit ReportTransunion78%<=70%⚠ Review
Income VerificationOpen BankingBarclays✕ Fail
End of Day Balance Actuals vs Forecast ⚠ High Risk
Income Shock Today
Actual
Forecast
Threshold

Trusted by leading enterprise organisations

Our clients see

80%+
Journey Completion
4× higher than incumbents
40%
More Loan Approvals
Declines turned into funded loans
28%
Portfolio Growth
No extra staff or marketing
50%
Lower Origination Cost
From onboarding to collection
AI Agents — always on, always working

Credit Canary is AI-first.

Six specialist agents mapped to platform modules, working autonomously to optimise every part of your book.

Origination Agent

High quality onboarding, driven by real data.

Assists through onboarding with automatic data pulling and verification. Learns from every application to maintain lead quality.

  • Adapts dynamically — asks only what isn't already answered by Open Banking or bureau data
  • Automatically updates acquisition filters in real time based on every application and data pull
  • Continuously learns to improve data quality and lead scoring with every interaction
Live Onboarding — Sarah M. Agent Active
Questions completed3 of 5 (saved 4 by using your data)
We found this in your data — is it correct?
Monthly income
£2,343 from Greggs Bakery
Employment
Full-time, 3yr 4mo tenure
81%+ journey completion — filters updated in real time
Underwriting Agent

Every data source, one enriched customer view.

Combines all data sources into one enriched view. Auto-triage scorecards and categorisation for lending rationale.

  • Scorecards allow underwriters to quickly triage, assess and cure customers in manual flows
  • Automatic categorisation and enrichment across every data source — no manual wrangling
  • Asks complex questions across application datasets to build lending rationale and investment memos
Borderline Review — F5R43F Deep Assessment
Unified data profile
94% complete
Agent assessment — lending rationale:
Income verified via Open Banking — £2,343/mo, 14 months consistent
Spending categorised: 12% discretionary, no gambling, stable
Bureau: 0 delinquencies 24 months, utilisation 31%
Investment memo prepared →
Strong income, low discretionary spend. Recommend approve at requested terms.
40% of borderline cases approved with full documented rationale
Decisioning Agent

No more retros — decisions that learn in real time.

Suggests scorecard builds based on real-time performance. Identifies risk and opportunity as they emerge — no manual analysis.

  • Automatic scorecard suggestions based on live book performance — no waiting for quarterly retros
  • Accept more or less based on actual outcomes — the agent learns continuously from every decision
  • Automatic cohort creation identifies both risk concentrations and new lending opportunities
Live Book — Strategy Rec 2 Cohorts Identified
Opportunity: loosen income floor £14k–18k cohort
Arrears 0.8% — below 1.2% target. Lower floor → est. +40 approvals/mo
Risk: self-employed <12mo trading cohort
Arrears 4.1% — above target. Recommend tighten income multiplier.
Scorecard suggestions updated continuously from live book performance
Payment Agent

Every payment automated. Every miss, addressed.

Automates payment schedules with full reconciliation. Proactively handles misses, maximising collections with zero manual work.

  • Automatically deals with misses, near-misses and forecasted shortfalls — no manual intervention required
  • Agentic payment layer across all accepted methods and settlement accounts with real-time reconciliation
  • Flexible orchestration — Direct Debits, Faster Payments, Pay by Bank — switched dynamically by outcome
Payment Queue — Today 3 near-misses flagged
David K. — DD due today
£145.50 Insufficient balance
Retrying 6pm
Emma J. — FPS rescheduled
£89.00 Collected
✓ Done
Marcus T. — Pay by Bank
£312.00 Awaiting
Link sent
Collection rates 34% higher vs manual — zero agent intervention required
Engagement Agent

AI workflows for every customer moment.

Creates AI workflows across systems. Initiates collections, hardship and forbearance workflows — no manual build.

  • Automatically builds and deploys AI workflows triggered by risk, opportunity and upsell signals
  • Interacts with multiple systems simultaneously to streamline customer experience and reduce cost to serve
  • Collections, hardship and forbearance handled end-to-end — from detection to resolution
Early Warning — Emma J. ⚡ Pre-emptive
Signals detected — workflow triggered automatically
3× reduced payment amounts in 6 weeks
Credit card utilisation up 38% — risk threshold crossed
Engagement workflow triggered:
"Hi Emma, we have some flexible options that might help — including a payment holiday. No pressure, just here if you need us."
Bad debt rate reduced 28% through automated early intervention
Strategy Agent

Portfolio intelligence, continuously surfaced.

Delivers aggregated insights through the customer lifecycle — dashboards and risk signals from origination to settlement.

  • Unrivalled aggregated insights across the full customer lifecycle — origination to settlement
  • Automatically creates and updates dashboards — no manual reporting required
  • Scorecard and threshold recommendations based on real portfolio performance data
Portfolio Insight 3 Recommendations
Loosen income floor — £14k–18k cohort
Arrears 0.8% — below 1.2% target. Lower floor → est. +40 approvals/mo
New product opportunity
223 declined applicants match profile for a secured product → est. £668k new lending
Platform Overview

Smarter decisions from better data.

Pre-integrated data sources, AI-powered scorecards, and intelligent product matching — built in from day one.

AI-Powered Scorecards
Policy to deployed scorecard in seconds
Upload credit policy → scorecard deployed automatically
Champion/challenger testing with live performance tracking
Pass / Review / Fail outcomes with full audit trail
Auto-tuning: agent surfaces rule changes as data evolves
Intelligent Product Matching
Right product, right customer, right time
Strong Match / Weak Match / No Match — displayed in decisioning
Automatically surfaces better-fit alternatives at point of application
Risk-based pricing recommendations updated in real time
Pre-integrated Data Sources
Connected and verified — no custom development needed
Data Quality: Excellent
Open Banking
Account & Transaction Data
✓ Live
Confirmation of Payee
Confirmation of Payee (CoP)
Bank Validation Checks
✓ Live
Companies House
Companies House
Business & director data
✓ Live
Experian
Experian
Credit Bureau Data
✓ Live
TransUnion
TransUnion
Credit Report & Identity
✓ Live
ID Verification
Document & biometric checks
✓ Live
HMRC
HMRC
Income Verification
✓ Live
Payslips
Income Verification
✓ Live

Security & Compliance

iso
ISO 27001
Certified
cyber
Cyber Essentials
NCSC Certified
GDPR
GDPR Compliant
Data Protection
gcloud
Google Cloud
Pen Tested
msft
Microsoft Azure
Pen Tested
Case Study
GMB Credit Union

A record year — with no extra staff or marketing.

GMB Credit Union streamlined onboarding and automated underwriting — achieving their best year.

28% increase in new lending
A record year driven by automation and smarter decisioning.
13,000 hours of admin saved
Automated underwriting freed the team to focus on members.
50% lower origination costs
Every part of the journey got cheaper — onboarding to collection.
Read the full case study

Ready to connect every part
of your credit journey?

Credit Canary unifies origination to collections — smarter decisions, faster payments, optimal experience.