UNIFY

One enriched view of every customer

Unified profiles from bureaus, Open Banking, CRM and lending history. AI categorisation, income identification and risk flags create one source of truth.

Data engineering capabilities:

AI Categorisation Enrichment Income ID Risk Flags Unified Profiles

AI Categorisation

Every transaction is classified into top-level categories — income, essential bills, living costs, discretionary spending — that drill down into detailed sub-categories for the granular insight affordability and underwriting demands.

The result is a clear surplus calculation: total income minus total expenditure, broken down by category, ready for decisioning. The model learns continuously from corrections and adapts to merchant patterns across your portfolio.

  • Top-level categories with drillable sub-categories
  • Continuous learning from corrections and merchant patterns
  • Feeds affordability, risk scoring and regulatory reporting
Surplus Calculation
3 month average
Monthly Income
£2,343.45
Expenditure
(£2,343.45)
Surplus
£2,343.45
After Repayment
£2,343.45
Income
Category
Predicted
Total
Salary / Wages
£103.23
£103.23
Benefits
£103.23
£103.23
Other Income
£103.23
£103.23
Total Income
£2,343.45
Expenditure
Category
3m avg
ONS
Total
Essential Bills
£103.23
£103.00
£123.23
Essential Living
£103.23
£103.00
£100.49
Credit Lines
£103.23
£103.23
Cash / Cheques
£103.29
£103.29
Leisure
£103.22
£103.22
Subscriptions
£103.25
£83.32
Gambling
£24.22
£24.22
Other
£103.23
£103.23
Total Expenditure
£743.23
Monthly Surplus
After Repayment
£1,600.22
£1,500.00
Consumer
SME / Business
Customer
Portfolio Avg
ONS
Debt-to-Income Ratio 28% — Low
0% Avg 36% · ONS 42%
Spending Volatility 12% — Stable
0% Avg 24% · ONS 28%
Essential Bills (% of Income) 48% — Above Avg
0% Avg 38% · ONS 41%
Gambling Frequency High
0% Avg 15%
Utility Payment Regularity 99% — Excellent
0% Avg 88%
Time Window
30d 90d 180d

Enrichment Engine

Computes hundreds of derived metrics from categorised transactions: debt-to-income ratios, spending volatility, gambling frequency, utility payment regularity and more. Every metric is benchmarked against your portfolio averages and ONS data so you can see exactly where a customer sits relative to the norm.

All metrics are calculated across configurable time windows — 30, 90, 180 days — and work for both consumer and SME/business accounts, including revenue stability, supplier concentration and VAT indicators.

  • Customer metrics benchmarked against portfolio and ONS averages
  • Configurable time windows with consumer and SME support
  • Decision-ready variables for affordability and risk

Income Identification

Every income stream is automatically detected and classified — salary, self-employment, benefits, pension, rental. A 'Best Match' confidence indicator highlights the primary source, verified against Open Banking, employer data and document uploads.

Income shock detection flags sudden drops or spikes, with a full overtime view so you can see stability at a glance. Employer matching, Companies House verification and income duration scoring are all built in.

  • Best Match confidence scoring on primary income
  • Income shock detection with overtime trend view
  • Multi-source verification: Open Banking, employer, documents
Income Breakdown
3 month avg
Source
Match
Type
Verified
Predicted
Dur.
Greggs Bakery
Best
Salary
OB
£2,210
3y+
HMRC
Benefits
Stmt
£532
18m
HMRC Child Ben.
Benefits
Doc
£81
3y+
Total Predicted Income
£2,823
Income Overtime
Salary
Benefits
Other
£2k £1.5k £1k £500 £0 Apr May Jun Jul ! Income Shock Aug Sep
Transactional Risk Summary
Last 3 months
Category
Merchant
3m Avg
Last Mth
Trend
Gambling
Bet365
£120
£340
Gambling
Paddy Pwr
£80
£160
BNPL
Klarna
£85
£85
Total
£1,302
£1,302
Recurring Payments
Type
Name
Status
Amount
Next Pmt
DD
Sky TV
Active
£65
23/01/26
DD
Npower
Active
£112
01/02/26
SO
Rent
Active
£750
01/02/26

Risk & Opportunity Flags

Every transaction is scanned for risk signals — gambling spikes, payday loan usage, BNPL exposure, missed utilities — with merchant-level detail showing 3-month averages, last month totals, and trends over time so you can see exactly where risk is emerging.

Recurring payments are identified and tracked automatically: direct debits, standing orders and subscriptions. Surfaces cross-sell opportunities alongside risks — rate reductions, balance transfers and top-up loans for eligible customers.

  • Merchant-level risk detail with trend tracking
  • Automatic recurring payment identification
  • Cross-sell and proactive intervention signals

Powered by the Underwriting Agent

Enriches profiles with AI-driven insights. Categorises transactions, identifies income, flags risks and surfaces opportunities whilst learning continuously.

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