Robert Owen Community Banking: digital health score 59/100

As part of the SME Lender Digital Audit, we assessed Robert Owen Community Banking (rocbf.co.uk) alongside 104 UK SME lenders, using public information only. Robert Owen Community Banking earned a digital health score of 59 out of 100, which places it in the bottom third of the sector and 76th of 94. Set against peers, the score lands 10 points below the sector median of 69. Where Robert Owen Community Banking does best is mobile speed: 79 out of 100, well ahead of the 57 SME lender average. The clearest opportunity is measurement, at 0 against a 51 average, where a focused fix would lift the overall score most.

For findability, 75 out of 100 is a little below the 81 average: showing up and making sense to Google. Mobile speed scored 79, 22 points above the 57 average, covering how fast the site feels on a phone. On measurement, Robert Owen Community Banking scored 0, below the 51 average (whether the firm can see what is working). Accessibility: 86 out of 100, 1 point below the 87 SME lender average. That covers being usable for everyone, an Equality Act duty. A prioritised, page-by-page view for Robert Owen Community Banking is in the free report.