Zephyr Homeloans: digital health score 67/100

We reviewed Zephyr Homeloans (zephyrhomeloans.co.uk) for the Mortgage Lending Digital Audit, Credit Canary’s independent study of 27 UK mortgage lenders built only from public information. Zephyr Homeloans’s digital health score is 67 out of 100: the middle of the pack, and 16th of 25 overall. Measured across the set, Zephyr Homeloans is in line with the sector median of 68. Its strongest area is accessibility, at 97 out of 100, a touch above the 92 mortgage lender average, so being usable for everyone, an Equality Act duty is already working. The biggest gain is in mobile speed: 49 against the 57 average, and the quickest way to climb the table.

For findability, 80 out of 100 is a little below the 82 average: showing up and making sense to Google. Mobile speed scored 49, 8 points below the 57 average, covering how fast the site feels on a phone. On measurement, Zephyr Homeloans scored 55, just above the 54 average (whether the firm can see what is working). Accessibility: 97 out of 100, 5 points above the 92 mortgage lender average. That covers being usable for everyone, an Equality Act duty. The full breakdown, with the exact pages we tested and the fixes that would help Zephyr Homeloans most, is in the free report.