The Mortgage Lender: digital health score 60/100

We reviewed The Mortgage Lender (themortgagelender.com) for the Mortgage Lending Digital Audit, Credit Canary’s independent study of 27 UK mortgage lenders built only from public information. The Mortgage Lender’s digital health score is 60 out of 100: the bottom third of the sector, and 23rd of 25 overall. Measured across the set, The Mortgage Lender is 8 points below the sector median of 68. Its strongest area is mobile speed, at 66 out of 100, ahead of the 57 mortgage lender average, so how fast the site feels on a phone is already working. The biggest gain is in measurement: 0 against the 54 average, and the quickest way to climb the table.

For findability, 86 out of 100 is just above the 82 average: showing up and making sense to Google. Mobile speed scored 66, 9 points above the 57 average, covering how fast the site feels on a phone. On measurement, The Mortgage Lender scored 0, below the 54 average (whether the firm can see what is working). Accessibility: 96 out of 100, 4 points above the 92 mortgage lender average. That covers being usable for everyone, an Equality Act duty. The full breakdown, with the exact pages we tested and the fixes that would help The Mortgage Lender most, is in the free report.