MPowered Mortgages: digital health score 68/100

We reviewed MPowered Mortgages (mpowered.co.uk) for the Mortgage Lending Digital Audit, Credit Canary’s independent study of 27 UK mortgage lenders built only from public information. MPowered Mortgages’s digital health score is 68 out of 100: the middle of the pack, and 13th of 25 overall. Measured across the set, MPowered Mortgages is in line with the sector median of 68. Its strongest area is measurement, at 95 out of 100, well ahead of the 54 mortgage lender average, so whether the firm can see what is working is already working. The biggest gain is in mobile speed: 17 against the 57 average, and the quickest way to climb the table.

On findability, MPowered Mortgages scored 79, a little below the 82 average (showing up and making sense to Google). Mobile speed: 17 out of 100, 40 points below the 57 mortgage lender average. That covers how fast the site feels on a phone. For measurement, 95 out of 100 is comfortably above the 54 average: whether the firm can see what is working. Accessibility scored 100, 8 points above the 92 average, covering being usable for everyone, an Equality Act duty. The full breakdown, with the exact pages we tested and the fixes that would help MPowered Mortgages most, is in the free report.