Kensington Mortgages: digital health score 70/100

As part of the Mortgage Lending Digital Audit, we assessed Kensington Mortgages (kensingtonmortgages.co.uk) alongside 27 UK mortgage lenders, using public information only. Kensington Mortgages earned a digital health score of 70 out of 100, which places it in the middle of the pack and 11th of 25. Set against peers, the score lands in line with the sector median of 68. Where Kensington Mortgages does best is accessibility: 100 out of 100, ahead of the 92 mortgage lender average. The clearest opportunity is measurement, at 50 against a 54 average, where a focused fix would lift the overall score most.

Findability: 86 out of 100, 4 points above the 82 mortgage lender average. That covers showing up and making sense to Google. For mobile speed, 57 out of 100 is level with the 57 average: how fast the site feels on a phone. Measurement scored 50, 4 points below the 54 average, covering whether the firm can see what is working. On accessibility, Kensington Mortgages scored 100, comfortably above the 92 average (being usable for everyone, an Equality Act duty). A prioritised, page-by-page view for Kensington Mortgages is in the free report.