Butterfield Mortgages Limited: digital health score 66/100

We reviewed Butterfield Mortgages Limited (butterfieldgroup.com) for the Mortgage Lending Digital Audit, Credit Canary’s independent study of 27 UK mortgage lenders built only from public information. Butterfield Mortgages Limited’s digital health score is 66 out of 100: the bottom third of the sector, and 17th of 25 overall. Measured across the set, Butterfield Mortgages Limited is in line with the sector median of 68. Its strongest area is measurement, at 80 out of 100, well ahead of the 54 mortgage lender average, so whether the firm can see what is working is already working. The biggest gain is in mobile speed: 23 against the 57 average, and the quickest way to climb the table.

For findability, 83 out of 100 is just above the 82 average: showing up and making sense to Google. Mobile speed scored 23, 34 points below the 57 average, covering how fast the site feels on a phone. On measurement, Butterfield Mortgages Limited scored 80, comfortably above the 54 average (whether the firm can see what is working). Accessibility: 94 out of 100, 2 points above the 92 mortgage lender average. That covers being usable for everyone, an Equality Act duty. The full breakdown, with the exact pages we tested and the fixes that would help Butterfield Mortgages Limited most, is in the free report.