Transcom Worldwide UK Ltd: digital health score 73/100

As part of the Debt Collection Digital Audit, we assessed Transcom Worldwide UK Ltd (transcom.com) alongside 153 UK debt collection agencies, using public information only. Transcom Worldwide UK Ltd earned a digital health score of 73 out of 100, which places it in the top third of the sector and 20th of 139. Set against peers, the score lands 9 points above the sector median of 64. Where Transcom Worldwide UK Ltd does best is measurement: 85 out of 100, well ahead of the 32 debt collection agency average. The clearest opportunity is mobile speed, at 45 against a 63 average, where a focused fix would lift the overall score most.

Accessibility: 96 out of 100, 8 points above the 88 debt collection agency average. That covers being usable for everyone, an Equality Act duty. For findability, 79 out of 100 is just above the 77 average: showing up and making sense to Google. Mobile speed scored 45, 18 points below the 63 average, covering how fast the site feels on a phone. On measurement, Transcom Worldwide UK Ltd scored 85, comfortably above the 32 average (whether the firm can see what is working). A prioritised, page-by-page view for Transcom Worldwide UK Ltd is in the free report.