The C&L Group of Companies Ltd (incorporating C & L Collections & C & L Investigations): digital health score 63/100

As part of the Debt Collection Digital Audit, we assessed The C&L Group of Companies Ltd (incorporating C & L Collections & C & L Investigations) (candlcollections.co.uk) alongside 153 UK debt collection agencies, using public information only. The C&L Group of Companies Ltd (incorporating C & L Collections & C & L Investigations) earned a digital health score of 63 out of 100, which places it in the middle of the pack and 73rd of 139. Set against peers, the score lands in line with the sector median of 64. Where The C&L Group of Companies Ltd (incorporating C & L Collections & C & L Investigations) does best is findability: 88 out of 100, ahead of the 77 debt collection agency average. The clearest opportunity is measurement, at 10 against a 32 average, where a focused fix would lift the overall score most.

On findability, The C&L Group of Companies Ltd (incorporating C & L Collections & C & L Investigations) scored 88, comfortably above the 77 average (showing up and making sense to Google). Mobile speed: 67 out of 100, 4 points above the 63 debt collection agency average. That covers how fast the site feels on a phone. For measurement, 10 out of 100 is below the 32 average: whether the firm can see what is working. Accessibility scored 94, 6 points above the 88 average, covering being usable for everyone, an Equality Act duty. A prioritised, page-by-page view for The C&L Group of Companies Ltd (incorporating C & L Collections & C & L Investigations) is in the free report.