Ross & Roberts Limited: digital health score 52/100

Ross & Roberts Limited (rossandroberts.com) is one of 153 UK debt collection agencies in the Debt Collection Digital Audit, our independent review of public digital signals. That work gives Ross & Roberts Limited a digital health score of 52 out of 100, 123rd of 139 and in the bottom third of the sector. That is 12 points below the sector median of 64. Ross & Roberts Limited is strongest on accessibility (100 out of 100), ahead of the 88 average: being usable for everyone, an Equality Act duty. Ross & Roberts Limited has most to gain on measurement (0 versus a 32 average), where small changes move the score.

Findability: 65 out of 100, 12 points below the 77 debt collection agency average. That covers showing up and making sense to Google. For mobile speed, 58 out of 100 is a little below the 63 average: how fast the site feels on a phone. Measurement scored 0, 32 points below the 32 average, covering whether the firm can see what is working. On accessibility, Ross & Roberts Limited scored 100, comfortably above the 88 average (being usable for everyone, an Equality Act duty). Ross & Roberts Limited’s free report lists every page tested and a prioritised set of fixes.