Resolvecall Limited: digital health score 69/100

We reviewed Resolvecall Limited (resolvecall.co.uk) for the Debt Collection Digital Audit, Credit Canary’s independent study of 153 UK debt collection agencies built only from public information. Resolvecall Limited’s digital health score is 69 out of 100: the top third of the sector, and 34th of 139 overall. Measured across the set, Resolvecall Limited is 5 points above the sector median of 64. Its strongest area is measurement, at 50 out of 100, ahead of the 32 debt collection agency average, so whether the firm can see what is working is already working. The biggest gain is in findability: 73 against the 77 average, and the quickest way to climb the table.

On findability, Resolvecall Limited scored 73, a little below the 77 average (showing up and making sense to Google). Mobile speed: 69 out of 100, 6 points above the 63 debt collection agency average. That covers how fast the site feels on a phone. For measurement, 50 out of 100 is comfortably above the 32 average: whether the firm can see what is working. Accessibility scored 90, 2 points above the 88 average, covering being usable for everyone, an Equality Act duty. The full breakdown, with the exact pages we tested and the fixes that would help Resolvecall Limited most, is in the free report.