Redwood Collections Ltd: digital health score 73/100

We reviewed Redwood Collections Ltd (redwoodcollections.com) for the Debt Collection Digital Audit, Credit Canary’s independent study of 153 UK debt collection agencies built only from public information. Redwood Collections Ltd’s digital health score is 73 out of 100: the top third of the sector, and 19th of 139 overall. Measured across the set, Redwood Collections Ltd is 9 points above the sector median of 64. Its strongest area is measurement, at 95 out of 100, well ahead of the 32 debt collection agency average, so whether the firm can see what is working is already working. The biggest gain is in mobile speed: 37 against the 63 average, and the quickest way to climb the table.

For findability, 86 out of 100 is comfortably above the 77 average: showing up and making sense to Google. Mobile speed scored 37, 26 points below the 63 average, covering how fast the site feels on a phone. On measurement, Redwood Collections Ltd scored 95, comfortably above the 32 average (whether the firm can see what is working). Accessibility: 81 out of 100, 7 points below the 88 debt collection agency average. That covers being usable for everyone, an Equality Act duty. The full breakdown, with the exact pages we tested and the fixes that would help Redwood Collections Ltd most, is in the free report.