Phillips & Cohen Associates (UK) Ltd: digital health score 71/100

As part of the Debt Collection Digital Audit, we assessed Phillips & Cohen Associates (UK) Ltd (phillips-cohen.co.uk) alongside 153 UK debt collection agencies, using public information only. Phillips & Cohen Associates (UK) Ltd earned a digital health score of 71 out of 100, which places it in the top third of the sector and 28th of 139. Set against peers, the score lands 7 points above the sector median of 64. Where Phillips & Cohen Associates (UK) Ltd does best is measurement: 50 out of 100, ahead of the 32 debt collection agency average. The clearest opportunity is mobile speed, at 61 against a 63 average, where a focused fix would lift the overall score most.

For findability, 86 out of 100 is comfortably above the 77 average: showing up and making sense to Google. Mobile speed scored 61, 2 points below the 63 average, covering how fast the site feels on a phone. On measurement, Phillips & Cohen Associates (UK) Ltd scored 50, comfortably above the 32 average (whether the firm can see what is working). Accessibility: 95 out of 100, 7 points above the 88 debt collection agency average. That covers being usable for everyone, an Equality Act duty. A prioritised, page-by-page view for Phillips & Cohen Associates (UK) Ltd is in the free report.