Pastdue Credit Solutions: digital health score 54/100

As part of the Debt Collection Digital Audit, we assessed Pastdue Credit Solutions (pastduecredit.co.uk) alongside 153 UK debt collection agencies, using public information only. Pastdue Credit Solutions earned a digital health score of 54 out of 100, which places it in the bottom third of the sector and 118th of 139. Set against peers, the score lands 10 points below the sector median of 64. Where Pastdue Credit Solutions does best is accessibility: 100 out of 100, ahead of the 88 debt collection agency average. The clearest opportunity is measurement, at 0 against a 32 average, where a focused fix would lift the overall score most.

On findability, Pastdue Credit Solutions scored 73, a little below the 77 average (showing up and making sense to Google). Mobile speed: 56 out of 100, 7 points below the 63 debt collection agency average. That covers how fast the site feels on a phone. For measurement, 0 out of 100 is below the 32 average: whether the firm can see what is working. Accessibility scored 100, 12 points above the 88 average, covering being usable for everyone, an Equality Act duty. A prioritised, page-by-page view for Pastdue Credit Solutions is in the free report.