Paladin Commercial Credit Management Limited: digital health score 51/100

As part of the Debt Collection Digital Audit, we assessed Paladin Commercial Credit Management Limited (paladincommercial.co.uk) alongside 153 UK debt collection agencies, using public information only. Paladin Commercial Credit Management Limited earned a digital health score of 51 out of 100, which places it in the bottom third of the sector and 128th of 139. Set against peers, the score lands 13 points below the sector median of 64. Where Paladin Commercial Credit Management Limited does best is accessibility: 95 out of 100, a touch above the 88 debt collection agency average. The clearest opportunity is measurement, at 0 against a 32 average, where a focused fix would lift the overall score most.

For findability, 83 out of 100 is just above the 77 average: showing up and making sense to Google. Mobile speed scored 39, 24 points below the 63 average, covering how fast the site feels on a phone. On measurement, Paladin Commercial Credit Management Limited scored 0, below the 32 average (whether the firm can see what is working). Accessibility: 95 out of 100, 7 points above the 88 debt collection agency average. That covers being usable for everyone, an Equality Act duty. A prioritised, page-by-page view for Paladin Commercial Credit Management Limited is in the free report.