Oriel Collections Limited: digital health score 53/100

As part of the Debt Collection Digital Audit, we assessed Oriel Collections Limited (orielcollections.co.uk) alongside 153 UK debt collection agencies, using public information only. Oriel Collections Limited earned a digital health score of 53 out of 100, which places it in the bottom third of the sector and 119th of 139. Set against peers, the score lands 11 points below the sector median of 64. Where Oriel Collections Limited does best is mobile speed: 66 out of 100, a touch above the 63 debt collection agency average. The clearest opportunity is measurement, at 0 against a 32 average, where a focused fix would lift the overall score most.

Findability scored 70, 7 points below the 77 average, covering showing up and making sense to Google. On mobile speed, Oriel Collections Limited scored 66, just above the 63 average (how fast the site feels on a phone). Measurement: 0 out of 100, 32 points below the 32 debt collection agency average. That covers whether the firm can see what is working. For accessibility, 82 out of 100 is a little below the 88 average: being usable for everyone, an Equality Act duty. A prioritised, page-by-page view for Oriel Collections Limited is in the free report.