Mercia Utility Services Limited: digital health score 65/100

Mercia Utility Services Limited (merciauk.com) is one of 153 UK debt collection agencies in the Debt Collection Digital Audit, our independent review of public digital signals. That work gives Mercia Utility Services Limited a digital health score of 65 out of 100, 62nd of 139 and in the middle of the pack. That is in line with the sector median of 64. Mercia Utility Services Limited is strongest on mobile speed (78 out of 100), ahead of the 63 average: how fast the site feels on a phone. Mercia Utility Services Limited has most to gain on measurement (5 versus a 32 average), where small changes move the score.

Findability: 88 out of 100, 11 points above the 77 debt collection agency average. That covers showing up and making sense to Google. For mobile speed, 78 out of 100 is comfortably above the 63 average: how fast the site feels on a phone. Measurement scored 5, 27 points below the 32 average, covering whether the firm can see what is working. On accessibility, Mercia Utility Services Limited scored 91, just above the 88 average (being usable for everyone, an Equality Act duty). Mercia Utility Services Limited’s free report lists every page tested and a prioritised set of fixes.