Lowell Financial Limited: digital health score 62/100

As part of the Debt Collection Digital Audit, we assessed Lowell Financial Limited (lowell.co.uk) alongside 153 UK debt collection agencies, using public information only. Lowell Financial Limited earned a digital health score of 62 out of 100, which places it in the middle of the pack and 81st of 139. Set against peers, the score lands in line with the sector median of 64. Where Lowell Financial Limited does best is findability: 86 out of 100, ahead of the 77 debt collection agency average. The clearest opportunity is mobile speed, at 56 against a 63 average, where a focused fix would lift the overall score most.

Findability: 86 out of 100, 9 points above the 77 debt collection agency average. That covers showing up and making sense to Google. For mobile speed, 56 out of 100 is a little below the 63 average: how fast the site feels on a phone. Measurement scored 30, 2 points below the 32 average, covering whether the firm can see what is working. On accessibility, Lowell Financial Limited scored 81, a little below the 88 average (being usable for everyone, an Equality Act duty). A prioritised, page-by-page view for Lowell Financial Limited is in the free report.