JCML Collections Limited: digital health score 57/100

As part of the Debt Collection Digital Audit, we assessed JCML Collections Limited (jcmlcollections.co.uk) alongside 153 UK debt collection agencies, using public information only. JCML Collections Limited earned a digital health score of 57 out of 100, which places it in the bottom third of the sector and 103rd of 139. Set against peers, the score lands 7 points below the sector median of 64. Where JCML Collections Limited does best is findability: 86 out of 100, ahead of the 77 debt collection agency average. The clearest opportunity is measurement, at 0 against a 32 average, where a focused fix would lift the overall score most.

On findability, JCML Collections Limited scored 86, comfortably above the 77 average (showing up and making sense to Google). Mobile speed: 63 out of 100, level with the 63 debt collection agency average. That covers how fast the site feels on a phone. For measurement, 0 out of 100 is below the 32 average: whether the firm can see what is working. Accessibility scored 84, 4 points below the 88 average, covering being usable for everyone, an Equality Act duty. A prioritised, page-by-page view for JCML Collections Limited is in the free report.