Insurance Collections Bureau Ltd: digital health score 66/100

We reviewed Insurance Collections Bureau Ltd (insurancecollectionsbureau.co.uk) for the Debt Collection Digital Audit, Credit Canary’s independent study of 153 UK debt collection agencies built only from public information. Insurance Collections Bureau Ltd’s digital health score is 66 out of 100: the middle of the pack, and 51st of 139 overall. Measured across the set, Insurance Collections Bureau Ltd is in line with the sector median of 64. Its strongest area is mobile speed, at 95 out of 100, well ahead of the 63 debt collection agency average, so how fast the site feels on a phone is already working. The biggest gain is in measurement: 0 against the 32 average, and the quickest way to climb the table.

Findability scored 77, level with the 77 average, covering showing up and making sense to Google. On mobile speed, Insurance Collections Bureau Ltd scored 95, comfortably above the 63 average (how fast the site feels on a phone). Measurement: 0 out of 100, 32 points below the 32 debt collection agency average. That covers whether the firm can see what is working. For accessibility, 96 out of 100 is comfortably above the 88 average: being usable for everyone, an Equality Act duty. The full breakdown, with the exact pages we tested and the fixes that would help Insurance Collections Bureau Ltd most, is in the free report.