Hilton-Baird Collection Services Limited: digital health score 80/100

As part of the Debt Collection Digital Audit, we assessed Hilton-Baird Collection Services Limited (hiltonbairdcollections.co.uk) alongside 153 UK debt collection agencies, using public information only. Hilton-Baird Collection Services Limited earned a digital health score of 80 out of 100, which places it in the top third of the sector and 4th of 139. Set against peers, the score lands 16 points above the sector median of 64. Where Hilton-Baird Collection Services Limited does best is measurement: 85 out of 100, well ahead of the 32 debt collection agency average. The clearest opportunity is accessibility, at 81 against a 88 average, where a focused fix would lift the overall score most.

Findability scored 86, 9 points above the 77 average, covering showing up and making sense to Google. On mobile speed, Hilton-Baird Collection Services Limited scored 70, just above the 63 average (how fast the site feels on a phone). Measurement: 85 out of 100, 53 points above the 32 debt collection agency average. That covers whether the firm can see what is working. For accessibility, 81 out of 100 is a little below the 88 average: being usable for everyone, an Equality Act duty. A prioritised, page-by-page view for Hilton-Baird Collection Services Limited is in the free report.