Hilco Receivables, LLC: digital health score 78/100

As part of the Debt Collection Digital Audit, we assessed Hilco Receivables, LLC (hilcoreceivables.com) alongside 153 UK debt collection agencies, using public information only. Hilco Receivables, LLC earned a digital health score of 78 out of 100, which places it in the top third of the sector and 7th of 139. Set against peers, the score lands 14 points above the sector median of 64. Where Hilco Receivables, LLC does best is measurement: 80 out of 100, well ahead of the 32 debt collection agency average. The clearest opportunity is accessibility, at 86 against a 88 average, where a focused fix would lift the overall score most.

On findability, Hilco Receivables, LLC scored 86, comfortably above the 77 average (showing up and making sense to Google). Mobile speed: 64 out of 100, 1 point above the 63 debt collection agency average. That covers how fast the site feels on a phone. For measurement, 80 out of 100 is comfortably above the 32 average: whether the firm can see what is working. Accessibility scored 86, 2 points below the 88 average, covering being usable for everyone, an Equality Act duty. A prioritised, page-by-page view for Hilco Receivables, LLC is in the free report.