Harmer Collection Services Ltd: digital health score 57/100

As part of the Debt Collection Digital Audit, we assessed Harmer Collection Services Ltd (harmeruk.co.uk) alongside 153 UK debt collection agencies, using public information only. Harmer Collection Services Ltd earned a digital health score of 57 out of 100, which places it in the bottom third of the sector and 99th of 139. Set against peers, the score lands 7 points below the sector median of 64. Where Harmer Collection Services Ltd does best is findability: 83 out of 100, a touch above the 77 debt collection agency average. The clearest opportunity is measurement, at 0 against a 32 average, where a focused fix would lift the overall score most.

Findability scored 83, 6 points above the 77 average, covering showing up and making sense to Google. On mobile speed, Harmer Collection Services Ltd scored 64, just above the 63 average (how fast the site feels on a phone). Measurement: 0 out of 100, 32 points below the 32 debt collection agency average. That covers whether the firm can see what is working. For accessibility, 89 out of 100 is just above the 88 average: being usable for everyone, an Equality Act duty. A prioritised, page-by-page view for Harmer Collection Services Ltd is in the free report.