Controlaccount Ltd: digital health score 70/100

As part of the Debt Collection Digital Audit, we assessed Controlaccount Ltd (controlaccount.com) alongside 153 UK debt collection agencies, using public information only. Controlaccount Ltd earned a digital health score of 70 out of 100, which places it in the top third of the sector and 32nd of 139. Set against peers, the score lands 6 points above the sector median of 64. Where Controlaccount Ltd does best is measurement: 85 out of 100, well ahead of the 32 debt collection agency average. The clearest opportunity is mobile speed, at 28 against a 63 average, where a focused fix would lift the overall score most.

For findability, 88 out of 100 is comfortably above the 77 average: showing up and making sense to Google. Mobile speed scored 28, 35 points below the 63 average, covering how fast the site feels on a phone. On measurement, Controlaccount Ltd scored 85, comfortably above the 32 average (whether the firm can see what is working). Accessibility: 94 out of 100, 6 points above the 88 debt collection agency average. That covers being usable for everyone, an Equality Act duty. A prioritised, page-by-page view for Controlaccount Ltd is in the free report.