Bluestone Consumer Finance Limited: digital health score 71/100

As part of the Debt Collection Digital Audit, we assessed Bluestone Consumer Finance Limited (bluestonecm.co.uk) alongside 153 UK debt collection agencies, using public information only. Bluestone Consumer Finance Limited earned a digital health score of 71 out of 100, which places it in the top third of the sector and 26th of 139. Set against peers, the score lands 7 points above the sector median of 64. Where Bluestone Consumer Finance Limited does best is measurement: 50 out of 100, ahead of the 32 debt collection agency average. The clearest opportunity is findability, at 75 against a 77 average, where a focused fix would lift the overall score most.

Findability: 75 out of 100, 2 points below the 77 debt collection agency average. That covers showing up and making sense to Google. For mobile speed, 69 out of 100 is just above the 63 average: how fast the site feels on a phone. Measurement scored 50, 18 points above the 32 average, covering whether the firm can see what is working. On accessibility, Bluestone Consumer Finance Limited scored 100, comfortably above the 88 average (being usable for everyone, an Equality Act duty). A prioritised, page-by-page view for Bluestone Consumer Finance Limited is in the free report.