Consumer Lending Digital Audit

RefuAid Ltd: digital health score 62/100

RefuAid Ltd sits in bottom third of UK consumer lenders, ranked 22nd of 31 on our independent review of public digital signals.

Digital health score
62/100
Bottom thirdRanked 22nd of 31

The sector median is 68/100. Scores come only from public information, collected October 2026 for the Consumer Lending Digital Audit.

Scorecard

Four areas, each scored 0 to 100 against the consumer lender average. Higher is healthier.

Findability
88/100avg 79
showing up and making sense to Google
Mobile speed
73/100avg 60
how fast the site feels on a phone
Measurement
0/100avg 54
whether the firm can see what is working
Accessibility
94/100avg 90
being usable for everyone, an Equality Act duty

What we found for RefuAid Ltd

RefuAid Ltd (refuaid.org) is one of 34 UK consumer lenders in the Consumer Lending Digital Audit, our independent review of public digital signals. That work gives RefuAid Ltd a digital health score of 62 out of 100, 22nd of 31 and in the bottom third of the sector. That is 6 points below the sector median of 68. RefuAid Ltd is strongest on mobile speed (73 out of 100), ahead of the 60 average: how fast the site feels on a phone. RefuAid Ltd has most to gain on measurement (0 versus a 54 average), where small changes move the score.

For findability, 88 out of 100 is comfortably above the 79 average: showing up and making sense to Google. Mobile speed scored 73, 13 points above the 60 average, covering how fast the site feels on a phone. On measurement, RefuAid Ltd scored 0, below the 54 average (whether the firm can see what is working). Accessibility: 94 out of 100, 4 points above the 90 consumer lender average. That covers being usable for everyone, an Equality Act duty. RefuAid Ltd’s free report lists every page tested and a prioritised set of fixes.

Strength
Mobile speed 73/100

Ahead of the 60 average.

Biggest opportunity
Measurement 0/100

Against a 54 consumer lender average.

See also: The State of UK Consumer Lending Digital 2026 · all consumer lenders

Get RefuAid Ltd’s full report

The free personalised report shows every page we tested, how RefuAid Ltd compares across all 31 assessed consumer lenders, and a prioritised list of what to fix first.

Get the full report