Novuna Personal Finance: digital health score 78/100

We reviewed Novuna Personal Finance (novuna.co.uk) for the Consumer Lending Digital Audit, Credit Canary’s independent study of 34 UK consumer lenders built only from public information. Novuna Personal Finance’s digital health score is 78 out of 100: the top third of the sector, and 4th of 31 overall. Measured across the set, Novuna Personal Finance is 10 points above the sector median of 68. Its strongest area is measurement, at 85 out of 100, well ahead of the 54 consumer lender average, so whether the firm can see what is working is already working. The biggest gain is in accessibility: 85 against the 90 average, and the quickest way to climb the table.

On findability, Novuna Personal Finance scored 86, just above the 79 average (showing up and making sense to Google). Mobile speed: 59 out of 100, 1 point below the 60 consumer lender average. That covers how fast the site feels on a phone. For measurement, 85 out of 100 is comfortably above the 54 average: whether the firm can see what is working. Accessibility scored 85, 5 points below the 90 average, covering being usable for everyone, an Equality Act duty. The full breakdown, with the exact pages we tested and the fixes that would help Novuna Personal Finance most, is in the free report.