Consumer Lending Digital Audit

Novitas Loans: digital health score 74/100

Novitas Loans sits in mid-table of UK consumer lenders, ranked 11th of 31 on our independent review of public digital signals.

Digital health score
74/100
Mid-tableRanked 11th of 31

The sector median is 68/100. Scores come only from public information, collected October 2026 for the Consumer Lending Digital Audit.

Scorecard

Four areas, each scored 0 to 100 against the consumer lender average. Higher is healthier.

Findability
83/100avg 79
showing up and making sense to Google
Mobile speed
68/100avg 60
how fast the site feels on a phone
Measurement
65/100avg 54
whether the firm can see what is working
Accessibility
86/100avg 90
being usable for everyone, an Equality Act duty

What we found for Novitas Loans

Novitas Loans (closebrothers.com) is one of 34 UK consumer lenders in the Consumer Lending Digital Audit, our independent review of public digital signals. That work gives Novitas Loans a digital health score of 74 out of 100, 11th of 31 and in the middle of the pack. That is 6 points above the sector median of 68. Novitas Loans is strongest on measurement (65 out of 100), ahead of the 54 average: whether the firm can see what is working. Novitas Loans has most to gain on accessibility (86 versus a 90 average), where small changes move the score.

Measurement scored 65, 11 points above the 54 average, covering whether the firm can see what is working. On accessibility, Novitas Loans scored 86, a little below the 90 average (being usable for everyone, an Equality Act duty). Findability: 83 out of 100, 4 points above the 79 consumer lender average. That covers showing up and making sense to Google. For mobile speed, 68 out of 100 is comfortably above the 60 average: how fast the site feels on a phone. Novitas Loans’s free report lists every page tested and a prioritised set of fixes.

Strength
Measurement 65/100

Ahead of the 54 average.

Biggest opportunity
Accessibility 86/100

Against a 90 consumer lender average.

See also: The State of UK Consumer Lending Digital 2026 · all consumer lenders

Get Novitas Loans’s full report

The free personalised report shows every page we tested, how Novitas Loans compares across all 31 assessed consumer lenders, and a prioritised list of what to fix first.

Get the full report