Jaja: digital health score 82/100

As part of the Consumer Lending Digital Audit, we assessed Jaja (jaja.co.uk) alongside 34 UK consumer lenders, using public information only. Jaja earned a digital health score of 82 out of 100, which places it in the top third of the sector and 1st of 31. Set against peers, the score lands 14 points above the sector median of 68. Where Jaja does best is measurement: 95 out of 100, well ahead of the 54 consumer lender average. The clearest opportunity is mobile speed, at 60 against a 60 average, where a focused fix would lift the overall score most.

Findability: 88 out of 100, 9 points above the 79 consumer lender average. That covers showing up and making sense to Google. For mobile speed, 60 out of 100 is level with the 60 average: how fast the site feels on a phone. Measurement scored 95, 41 points above the 54 average, covering whether the firm can see what is working. On accessibility, Jaja scored 92, just above the 90 average (being usable for everyone, an Equality Act duty). A prioritised, page-by-page view for Jaja is in the free report.