Deep Knowledge Group: digital health score 54/100

Deep Knowledge Group (dkv.global) is one of 34 UK consumer lenders in the Consumer Lending Digital Audit, our independent review of public digital signals. That work gives Deep Knowledge Group a digital health score of 54 out of 100, 30th of 31 and in the bottom third of the sector. That is 14 points below the sector median of 68. Deep Knowledge Group is strongest on findability (86 out of 100), a touch above the 79 average: showing up and making sense to Google. Deep Knowledge Group has most to gain on measurement (0 versus a 54 average), where small changes move the score.

For findability, 86 out of 100 is just above the 79 average: showing up and making sense to Google. Mobile speed scored 52, 8 points below the 60 average, covering how fast the site feels on a phone. On measurement, Deep Knowledge Group scored 0, below the 54 average (whether the firm can see what is working). Accessibility: 83 out of 100, 7 points below the 90 consumer lender average. That covers being usable for everyone, an Equality Act duty. Deep Knowledge Group’s free report lists every page tested and a prioritised set of fixes.