Clearpay: digital health score 79/100

We reviewed Clearpay (clearpay.co.uk) for the Consumer Lending Digital Audit, Credit Canary’s independent study of 34 UK consumer lenders built only from public information. Clearpay’s digital health score is 79 out of 100: the top third of the sector, and 3rd of 31 overall. Measured across the set, Clearpay is 11 points above the sector median of 68. Its strongest area is measurement, at 95 out of 100, well ahead of the 54 consumer lender average, so whether the firm can see what is working is already working. The biggest gain is in findability: 71 against the 79 average, and the quickest way to climb the table.

For findability, 71 out of 100 is a little below the 79 average: showing up and making sense to Google. Mobile speed scored 66, 6 points above the 60 average, covering how fast the site feels on a phone. On measurement, Clearpay scored 95, comfortably above the 54 average (whether the firm can see what is working). Accessibility: 95 out of 100, 5 points above the 90 consumer lender average. That covers being usable for everyone, an Equality Act duty. The full breakdown, with the exact pages we tested and the fixes that would help Clearpay most, is in the free report.