LCH: digital health score 61/100

We reviewed LCH (lchltd.com) for the Car Finance Digital Audit, Credit Canary’s independent study of 459 UK car finance and leasing providers built only from public information. LCH’s digital health score is 61 out of 100: the bottom third of the sector, and 297th of 428 overall. Measured across the set, LCH is 4 points below the sector median of 65. Its strongest area is accessibility, at 100 out of 100, ahead of the 85 car finance provider average, so being usable for everyone, an Equality Act duty is already working. The biggest gain is in measurement: 30 against the 47 average, and the quickest way to climb the table.

For findability, 75 out of 100 is a little below the 80 average: showing up and making sense to Google. Mobile speed scored 54, 1 point below the 55 average, covering how fast the site feels on a phone. On measurement, LCH scored 30, below the 47 average (whether the firm can see what is working). Accessibility: 100 out of 100, 15 points above the 85 car finance provider average. That covers being usable for everyone, an Equality Act duty. The full breakdown, with the exact pages we tested and the fixes that would help LCH most, is in the free report.