FCA Automotive Services: digital health score 72/100

We reviewed FCA Automotive Services (fcabankgroup.com) for the Car Finance Digital Audit, Credit Canary’s independent study of 459 UK car finance and leasing providers built only from public information. FCA Automotive Services’s digital health score is 72 out of 100: the top third of the sector, and 84th of 428 overall. Measured across the set, FCA Automotive Services is 7 points above the sector median of 65. Its strongest area is accessibility, at 100 out of 100, ahead of the 85 car finance provider average, so being usable for everyone, an Equality Act duty is already working. The biggest gain is in mobile speed: 56 against the 55 average, and the quickest way to climb the table.

For findability, 88 out of 100 is comfortably above the 80 average: showing up and making sense to Google. Mobile speed scored 56, 1 point above the 55 average, covering how fast the site feels on a phone. On measurement, FCA Automotive Services scored 55, comfortably above the 47 average (whether the firm can see what is working). Accessibility: 100 out of 100, 15 points above the 85 car finance provider average. That covers being usable for everyone, an Equality Act duty. The full breakdown, with the exact pages we tested and the fixes that would help FCA Automotive Services most, is in the free report.