Bank Digital Audit

Shawbrook: digital health score 71/100

Shawbrook sits in mid-table of UK banks, ranked 14th of 35 on our independent review of public digital signals.

Digital health score
71/100
Mid-tableRanked 14th of 35

The sector median is 66/100. Scores come only from public information, collected October 2026 for the Bank Digital Audit.

Scorecard

Four areas, each scored 0 to 100 against the bank average. Higher is healthier.

Findability
88/100avg 82
showing up and making sense to Google
Mobile speed
71/100avg 53
how fast the site feels on a phone
Measurement
35/100avg 49
whether the firm can see what is working
Accessibility
100/100avg 91
being usable for everyone, an Equality Act duty

What we found for Shawbrook

As part of the Bank Digital Audit, we assessed Shawbrook (shawbrook.co.uk) alongside 42 UK banks, using public information only. Shawbrook earned a digital health score of 71 out of 100, which places it in the middle of the pack and 14th of 35. Set against peers, the score lands 5 points above the sector median of 66. Where Shawbrook does best is mobile speed: 71 out of 100, ahead of the 53 bank average. The clearest opportunity is measurement, at 35 against a 49 average, where a focused fix would lift the overall score most.

Findability: 88 out of 100, 6 points above the 82 bank average. That covers showing up and making sense to Google. For mobile speed, 71 out of 100 is comfortably above the 53 average: how fast the site feels on a phone. Measurement scored 35, 14 points below the 49 average, covering whether the firm can see what is working. On accessibility, Shawbrook scored 100, comfortably above the 91 average (being usable for everyone, an Equality Act duty). A prioritised, page-by-page view for Shawbrook is in the free report.

Strength
Mobile speed 71/100

Ahead of the 53 average.

Biggest opportunity
Measurement 35/100

Against a 49 bank average.

See also: The State of UK Banking Digital 2026 · all banks

Get Shawbrook’s full report

The free personalised report shows every page we tested, how Shawbrook compares across all 35 assessed banks, and a prioritised list of what to fix first.

Get the full report