Sainsbury's Financial Services Ltd: digital health score 74/100

As part of the Bank Digital Audit, we assessed Sainsbury's Financial Services Ltd (money.sainsburys.co.uk) alongside 42 UK banks, using public information only. Sainsbury's Financial Services Ltd earned a digital health score of 74 out of 100, which places it in the top third of the sector and 7th of 35. Set against peers, the score lands 8 points above the sector median of 66. Where Sainsbury's Financial Services Ltd does best is mobile speed: 66 out of 100, ahead of the 53 bank average. The clearest opportunity is accessibility, at 95 against a 91 average, where a focused fix would lift the overall score most.

For mobile speed, 66 out of 100 is comfortably above the 53 average: how fast the site feels on a phone. Measurement scored 55, 6 points above the 49 average, covering whether the firm can see what is working. On accessibility, Sainsbury's Financial Services Ltd scored 95, just above the 91 average (being usable for everyone, an Equality Act duty). Findability: 88 out of 100, 6 points above the 82 bank average. That covers showing up and making sense to Google. A prioritised, page-by-page view for Sainsbury's Financial Services Ltd is in the free report.