OakNorth Bank: digital health score 77/100

As part of the Bank Digital Audit, we assessed OakNorth Bank (oaknorth.co.uk) alongside 42 UK banks, using public information only. OakNorth Bank earned a digital health score of 77 out of 100, which places it in the top third of the sector and 4th of 35. Set against peers, the score lands 11 points above the sector median of 66. Where OakNorth Bank does best is measurement: 85 out of 100, well ahead of the 49 bank average. The clearest opportunity is mobile speed, at 51 against a 53 average, where a focused fix would lift the overall score most.

For findability, 88 out of 100 is just above the 82 average: showing up and making sense to Google. Mobile speed scored 51, 2 points below the 53 average, covering how fast the site feels on a phone. On measurement, OakNorth Bank scored 85, comfortably above the 49 average (whether the firm can see what is working). Accessibility: 92 out of 100, 1 point above the 91 bank average. That covers being usable for everyone, an Equality Act duty. A prioritised, page-by-page view for OakNorth Bank is in the free report.