M&S Bank: digital health score 57/100
M&S Bank sits in bottom third of UK banks, ranked 31st of 35 on our independent review of public digital signals.
The sector median is 66/100. Scores come only from public information, collected October 2026 for the Bank Digital Audit.
Scorecard
Four areas, each scored 0 to 100 against the bank average. Higher is healthier.
What we found for M&S Bank
We reviewed M&S Bank (bank.marksandspencer.com) for the Bank Digital Audit, Credit Canary’s independent study of 42 UK banks built only from public information. M&S Bank’s digital health score is 57 out of 100: the bottom third of the sector, and 31st of 35 overall. Measured across the set, M&S Bank is 9 points below the sector median of 66. Its strongest area is accessibility, at 100 out of 100, ahead of the 91 bank average, so being usable for everyone, an Equality Act duty is already working. The biggest gain is in measurement: 0 against the 49 average, and the quickest way to climb the table.
Findability: 83 out of 100, 1 point above the 82 bank average. That covers showing up and making sense to Google. For mobile speed, 56 out of 100 is just above the 53 average: how fast the site feels on a phone. Measurement scored 0, 49 points below the 49 average, covering whether the firm can see what is working. On accessibility, M&S Bank scored 100, comfortably above the 91 average (being usable for everyone, an Equality Act duty). The full breakdown, with the exact pages we tested and the fixes that would help M&S Bank most, is in the free report.
Ahead of the 91 average.
Against a 49 bank average.
See also: The State of UK Banking Digital 2026 · all banks
Get M&S Bank’s full report
The free personalised report shows every page we tested, how M&S Bank compares across all 35 assessed banks, and a prioritised list of what to fix first.
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