J.P. Morgan & Co.: digital health score 58/100

We reviewed J.P. Morgan & Co. (jpmorgan.com) for the Bank Digital Audit, Credit Canary’s independent study of 42 UK banks built only from public information. J.P. Morgan & Co.’s digital health score is 58 out of 100: the bottom third of the sector, and 28th of 35 overall. Measured across the set, J.P. Morgan & Co. is 8 points below the sector median of 66. Its strongest area is accessibility, at 100 out of 100, ahead of the 91 bank average, so being usable for everyone, an Equality Act duty is already working. The biggest gain is in measurement: 25 against the 49 average, and the quickest way to climb the table.

For findability, 73 out of 100 is below the 82 average: showing up and making sense to Google. Mobile speed scored 50, 3 points below the 53 average, covering how fast the site feels on a phone. On measurement, J.P. Morgan & Co. scored 25, below the 49 average (whether the firm can see what is working). Accessibility: 100 out of 100, 9 points above the 91 bank average. That covers being usable for everyone, an Equality Act duty. The full breakdown, with the exact pages we tested and the fixes that would help J.P. Morgan & Co. most, is in the free report.