Cashplus: digital health score 82/100

As part of the Bank Digital Audit, we assessed Cashplus (cashplus.com) alongside 42 UK banks, using public information only. Cashplus earned a digital health score of 82 out of 100, which places it in the top third of the sector and 1st of 35. Set against peers, the score lands 16 points above the sector median of 66. Where Cashplus does best is measurement: 95 out of 100, well ahead of the 49 bank average. The clearest opportunity is findability, at 77 against a 82 average, where a focused fix would lift the overall score most.

On findability, Cashplus scored 77, a little below the 82 average (showing up and making sense to Google). Mobile speed: 66 out of 100, 13 points above the 53 bank average. That covers how fast the site feels on a phone. For measurement, 95 out of 100 is comfortably above the 49 average: whether the firm can see what is working. Accessibility scored 100, 9 points above the 91 average, covering being usable for everyone, an Equality Act duty. A prioritised, page-by-page view for Cashplus is in the free report.