Trace, confirm, and set an arrangement that holds
Collecting a debt well is not about pressure; it is about reaching the right person and agreeing a repayment they can actually keep. Confirm identity, understand the credit picture, and set the arrangement against real affordability.
The job
A collection that ignores affordability fails twice: the arrangement breaks within months, and the account cycles back through the process having achieved nothing but cost and distress.
Before any of that, you have to be sure you are dealing with the right person, and have an accurate, current picture of their wider situation, not a stale address and a phone number that no longer works.
The job is to trace and confirm the debtor, understand their position, and set an arrangement sized to what they can afford, so it holds rather than collapses.
The product mix
Reach the right person, set the right arrangement.
Confirm you are dealing with the right person before you act.
A current credit picture: what else the person owes and how they are managing it.
Size the arrangement to what the person can genuinely afford, read against open banking where needed.
Footprint and permissible purpose
Debt collection is a permissible purpose for a credit search, but it must be the right purpose and you must be approved for it. The search type you run follows the rules for collections, which the onboarding confirms.
Affordability here is about setting a sustainable arrangement, not re-assessing a lending decision. Reading the modelled figure against open banking helps you set a repayment the person can actually keep.
What it looks like through Credit Canary
CallValidate confirms the person, CallReport gives a current picture of their wider obligations, and TU Affordability, read against open banking where you need certainty, shows what they can realistically pay. You agree an arrangement sized to that figure. Where repayments run over bank rails, the same platform collects them.
Connect it to collections payment rails such as Pay by Bank and commercial VRP, so an agreed arrangement is actually collected without adding card charges to someone already behind.
Getting access
The credit and identity data behind this job is available for a permissible purpose, and you need to be approved for the purpose that fits this use. We set the onboarding up once, so one approval covers the checks here and the rest of Credit Canary.
Credit and identity data is only available for a permissible purpose, and you need to be approved for that purpose before you can use it. We handle the integration and the onboarding once, so a single approval covers credit, identity, affordability and open banking together.
- 1Due diligenceWe run due diligence on you and submit the application to TransUnion.
- 2ApprovalTransUnion approve it and give the authority to contract.
- 3ContractWe issue your contract and pass it to TransUnion.
- 4KeysTransUnion issue your unique keys.
- 5LiveYou go live, and billing starts.
The reason to take TransUnion data through Credit Canary is a better rate, on one integration that also gives you open banking, decisioning and payments.
Related
Debt collection: FAQs
An arrangement set above what the person can afford breaks within months. Sizing it to real affordability makes it hold.
CallValidate confirms identity before you act, so you are not pursuing the wrong individual.
It can be, for the right purpose and an approved client. The onboarding confirms the search type that fits collections.
Yes. Agreed repayments can run over bank rails such as Pay by Bank and commercial VRP, on the same platform.
Set arrangements that actually hold
Tell us how you collect, and we will quote trace, identity, credit and affordability on one integration, at a better rate.