Arrangements that hold, tracing that's compliant
Collection works when you reach the right person and agree a repayment they can keep. Confirm the debtor, understand their position, and set the arrangement against real affordability, all on a compliant footing.
Pressure doesn't collect; affordability does
An agency's worst outcome is not a debtor who cannot pay; it is an arrangement that breaks. A repayment set above what someone can afford collapses within months, and the account cycles back round having cost more than it recovered.
Before any arrangement, you have to be sure you are dealing with the right person, at a current address, with an accurate picture of their wider situation, not a stale record that sends letters to someone who moved two years ago.
All of it happens under scrutiny. Tracing and collecting on regulated debt has to be evidenced and compliant, and treating customers fairly is not optional.
The job is to trace and confirm the debtor, understand what else they owe, and set an arrangement sized to genuine affordability, so it holds and the process stands up to review.
The data that fits
Reach the right person, set the right arrangement.
A current picture of the debtor's wider obligations and how they are managing them.
Size the arrangement to what the debtor can genuinely afford, read against open banking.
Confirm you are dealing with the right person before you act.
Through Credit Canary
CallValidate confirms the person, CallReport shows their wider obligations, and TU Affordability, read against open banking where you need certainty, sets a repayment they can keep. Where the arrangement runs over bank rails, the same platform collects it, so there is nothing to reconcile by hand.
Connect it to collections payment rails such as Pay by Bank and commercial VRP, so arrangements are collected without a card surcharge on someone already behind. One integration, at a better rate.
Related
Credit data for debt collection agencies: FAQs
An arrangement set above affordability breaks and the account cycles back round. Sizing it to what the debtor can keep makes it hold.
CallValidate confirms identity before you act, so tracing and contact go to the right individual.
Credit data is available for the right permissible purpose to approved clients, and the checks are recorded so the process can be evidenced.
Yes. Agreed repayments can run over bank rails such as Pay by Bank and commercial VRP on the same platform.
Collect what holds
Tell us how you trace and collect, and we will quote identity, credit and affordability, with collection rails, on one integration, at a better rate.