Deposits and balances in, suppliers paid, customer money protected
Travel money is collected long before it is delivered: a deposit now, a balance later, suppliers paid in between, and customer money that must be protected until the trip happens. The collection, the payouts and the safekeeping all have to tie to the booking.
Pay early, deliver later, protect in between
Customers pay a deposit at booking and a balance before travel, both often large, and on cards the fee on a holiday-sized payment is a real cost to a thin-margin business.
Suppliers, airlines, hotels and operators, have to be paid on their own schedules, from money collected against the booking, so payouts and collections must reconcile against the same trip.
Customer money for a trip that has not happened yet needs to be protected and accounted for, which the sector takes seriously and a general account does not satisfy.
The payment mix that fits
Not one rail. The two to four that match how money actually moves here.
Take deposits and balances over a bank link, avoiding card fees on large holiday payments.
Hold customer money against the booking in segregated accounts until travel.
Pay suppliers and issue refunds the same day, referenced to the booking.
Your flow of funds, orchestrated
The deposit is taken over Pay by Bank at booking and the balance the same way before travel, avoiding card fees on large payments. Customer money is held against the booking in segregated accounts until the trip happens. Suppliers are paid over Faster Payments on their schedules, and refunds go out the same way, each referenced to the booking. Collections, held funds and supplier payouts reconcile per booking on one ledger.
Every book moves money differently. We map your flow of funds and quote one integration across the rails that fit.
Related
Payments for travel operators and agents: FAQs
Because holiday payments are large and a percentage card fee is a real cost to a thin-margin business, while a bank payment settles instantly with no chargeback.
Held against the booking in segregated accounts until the trip happens, rather than treated as revenue at booking.
Over Faster Payments on their own schedules, referenced to the booking, so supplier payouts reconcile against the money collected for that trip.
Tell us how you get paid
Send us the mix of payments you take and make, and we will quote one integration across the rails that fit, priced on your volume.