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Payments for lettings and estate agents

Collect rent, pay landlords, hold deposits, all reconciled

You sit between the tenant and the landlord, which means money flows in on one schedule and out on another, and client money rules say the two can never be allowed to blur. Keeping rent, landlord payouts and deposits reconciled is the quiet daily grind of a lettings book.

Money in, money out, never mixed

Rent comes in from tenants, monthly, on a date set at the start of the tenancy that rarely matches when the tenant is actually paid. A fixed Direct Debit on the wrong day is the first place a tenancy slips into arrears.

The money then has to go out to the landlord, less your commission, promptly and referenced to the right property. Run collections and payouts in different places and you spend the month matching one against the other.

Underneath it all is client money: deposits and rent held on behalf of others, which regulation requires you to keep segregated and account for exactly. A spreadsheet is a poor place to prove that.

The payment mix that fits

Not one rail. The two to four that match how money actually moves here.

Direct Debit

Collect monthly rent on a mandate, timed and retried to the tenant's real pay date rather than a fixed calendar day.

Commercial VRP

For tenants on irregular income, collect within a limit they set so a lean month clears rather than fails.

Faster Payments

Pay landlords their rent, net of commission, the same day and referenced to the property.

Settlement accounts

Hold deposits and rent in segregated accounts so client money is accounted for per tenancy.

Your flow of funds, orchestrated

Rent collects over Direct Debit, timed to each tenant's pay date, with retries after a miss instead of a blind re-presentation. Tenants on variable income collect over commercial VRP within a limit they set. Rent and deposits are held in segregated accounts, and the landlord is paid their share over Faster Payments, net of commission, referenced to the property. Every collection, payout and held balance reconciles per tenancy on one ledger.

Direct DebitCommercial VRPFaster PaymentsSettlement accounts
Money in
Collected on the rail that fits
Credit Canary
Routes, retries and references each one
Reconciled
Matched to the account on arrival
Money out
Paid out and settled
We will curate this with you

Every book moves money differently. We map your flow of funds and quote one integration across the rails that fit.

Curate your flow of funds

Payments for lettings and estate agents: FAQs

How do you keep client money segregated?

Rent and deposits are held in segregated accounts and accounted for per tenancy on the ledger, so held client money is never mixed with your own.

Can landlords be paid the same day?

Yes, over Faster Payments, net of your commission and referenced to the property, so the landlord's own records reconcile too.

What about tenants whose pay date moves?

Direct Debit is timed and retried to their real pay date, and for genuinely irregular income, collection can move to commercial VRP within a tenant-set limit.

Tell us how you get paid

Send us the mix of payments you take and make, and we will quote one integration across the rails that fit, priced on your volume.